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Webinar: Building an ODDER Campaign
https://www.loom.com/embed/b3ee35d8b12b4201a3ae384d9bf0a1d1
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Accessibility Statement
ThankView’s mission is to build lasting relationships, especially through video, on behalf of those who make the world a better place. Our goal is to empower our partners with the tools and…
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Webinar: Organizing Contacts & Lists
https://www.loom.com/embed/0e12b0fb0cd343b1a4f742c4b2e913a5
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Setting 1:1 Landing Page and Envelope Defaults
If you tend to use the same landing and envelope details for most of your 1:1 communications, configuring default settings can be really helpful for streamlining your workflow.…
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ODDER Recipient FAQs
Why did I get a digital endowment report this year? How does it work? I think something is wrong with my report. What else does ThankView do? ODDER is our On Demand Digital Endowment Report product.…
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Changing Your Email and Password
Updating Your Email Log into your ThankView portal and click the monogrammed dropdown in the upper right-hand corner. Click Settings > My Profile > Update name and email.…
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Service-Level Agreement Policy
Our servers have had 99.9% uptime since launch. We do updates to our application weekly, but our updates are immediate and do not require downtime. In the event an update or server maintenance…
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Editing Your 1:1 Videos
Editing the messages you record for 1:1 Personal Videos is as easy as editing any other video in your portal. Here, we'll walk through the steps and review the different functions you can utilize.…
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Webinar: Using ThankGiving
https://www.loom.com/embed/340e089d86a24dcb83c1ad62d6b0a316
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Campaigns Part III: Crafting Your Email
https://www.loom.com/share/f644086a8aa24039873c6fcd54f76ddf
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Updating Credit Card Information
Admins now have the ability to update their credit card information directly within their portal. Log into your ThankView portal and click the monogrammed dropdown in the upper right-hand corner.…
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How to Create Custom Merge Fields
https://www.loom.com/embed/ea7b943a403e4e3fa6517223d8d66b4c
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Building Birthday & Anniversary Campaigns
https://www.loom.com/share/f449a41a252449fab2642530f65ba7fe
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Campaigns Part II: The Recipient's Page
https://www.loom.com/embed/982eae13e74d4c2cb7ccc934c8dcdce4
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Fundriver Impact x ODDER Integration
What is Fundriver Impact? A product of Fundriver, Fundriver Impact is an endowment management software that will let you pull relevant donor data in order to create PDFs for reporting.…
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What features are included in my free trial?
We’re helping you foster closer relationships with your donors by keeping it simple, efficient, and free for 14 days. You’ll be granted access to tools from all level packages including video editing,…
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Why am I getting a file-type error when uploading my list?
You may be uploading a file that is unrecognizable or compromised in the platform. You may upload a .csv or .xlxs file, but if your file is compromised, export your file as a .csv.…
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How to Combine Multiple Videos
https://www.loom.com/embed/7a94650509ca4ac79f5c0b6464628060
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Completing Your Assigned Recordings
So, you've been selected to be on a team of recorders and create personalized videos! Essentially, your admin will go in and assign you a list of recipients, and when you go into your portal,…
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ThankView Product Updates: April 2024
4/11/24: 1:1 Video Contact Linking You can now get a more holistic view of engagement with 1:1 Video Contact Linking! This enhancement allows you to connect your 1:…
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Gigg Partnership
Gigg is a social media engine and is the strongest way to gather, showcase, and create User-Generated Content (UGC) from your greatest students, alumni, fans, patients, guests, and more!…
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How to Edit Your Recorded Videos
https://www.loom.com/embed/ccf6072eef3b4ea4b6c647d77631a9e2
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Video Requests Part II: Using Collected Videos in Campaigns
https://www.loom.com/embed/239e000c27da48948bcf69a06588b9e5
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Campaigns Part V: Creating Your Video Sequence
https://www.loom.com/embed/8e1c32cd6f3c4a059cc0ad2ebf22fa87
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1:1 Video Virtual Background Options
When recording videos, sometimes you want to get creative! And sometimes you just don't want the drab background of your office or WFH setup to be the star of your communications.…