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All About: 1:1 Video Contact Linking
What is Contact Linking? 1:1 Video Contact Linking is a feature that allows you to connect your 1:1 videos to contacts in your ThankView portal. When you link a contact to a 1:1 Video,…
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ThankView Product Updates: April 2024
4/11/24: 1:1 Video Contact Linking You can now get a more holistic view of engagement with 1:1 Video Contact Linking! This enhancement allows you to connect your 1:…
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ThankView Campaign Walkthrough
During this training, we will walk you through every part of the ThankView platform, including creating a campaign and analyzing metrics. To dive deeper into building campaigns,…
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1:1 Personal Video Walkthrough
During this training, we will walk you through the ThankView 1:1 Personal Video feature, including creating and sending a 1:1 video and reviewing best practices.…
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Stewarding Your Donors with ThankView + Q&A!
During this training, we will highlight some of our favorite examples and best practices, and showcase how to create a Thank You campaign. To learn more about creating a Thank You campaign,…
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Raising Funds with ThankView + Q&A!
During this training session, we will highlight some of our favorite examples and best practices, and showcase how to create an Appeals & Solicitations campaign.…
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ThankView Product Updates: March 2024
3/27/24: Copy URL Only Option Available for 1:1 Video We've added the ability to copy the URL of your 1:1 videos without an attached thumbnail! This feature allows you to effortlessly share your…
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ThankView Product Updates: February 2024
2/5/24 Screen Recording Available for 1:1 Video In addition to webcam and video upload, you're now able to record your screen in your 1:1 Video communication! Record a tab, window,…
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Screen Recording in 1:1 Video
We're excited to introduce screen recording as a new feature you can utilize while recording your 1:1 Personal Videos. Follow the steps below to get your best screen capture yet! Step 1.…
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Navigating the New Anti-Spam Standards for 2024
We recently did a webinar about these new requirements, you can check out a recording of the session and download the slide deck. Effective February 2024,…
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Editing Your 1:1 Videos
Editing the messages you record for 1:1 Personal Videos is as easy as editing any other video in your portal. Here, we'll walk through the steps and review the different functions you can utilize.…
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Setting 1:1 Landing Page and Envelope Defaults
If you tend to use the same landing and envelope details for most of your 1:1 communications, configuring default settings can be really helpful for streamlining your workflow.…
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Accessing Past Videos in Your 1:1 Video Library
Picture this: you hop into your 1:1 Video page and notice all of the videos you recorded yesterday are gone! What now? Rest assured, they're all safe and sound - we just refresh the list every night…
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1:1 Video Virtual Background Options
When recording videos, sometimes you want to get creative! And sometimes you just don't want the drab background of your office or WFH setup to be the star of your communications.…
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Beginner's Guide: 1:1 Mobile Video
ThankView 1:1 Mobile Video is a game-changing feature that allows you to record videos on the go without having to build entire campaigns! This flow allows you to quickly copy and paste a thumbnail…
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Big Book of Holidays for Your Campaign Calendar
Standard Holidays Jan 1 New Year’s Day 3rd Mon, Jan Martin Luther King Day 3rd Mon, Feb President's Day Last Mon, May Memorial Day Jun 19 Juneteenth July 4 Independence Day 1st Mon,…
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Beginner's Guide: 1:1 Personal Video
ThankView 1:1 Video is a helpful new feature that allows you to record one-off videos for your donors without having to build and configure entire campaigns!…
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NEW Campaign Type: Career Moves
https://www.loom.com/share/617adea67b2840e3936b74170b1df7a1?sid=18414c5c-b981-43ad-844c-5f63738c9e70
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Building Birthday & Anniversary Campaigns
https://www.loom.com/share/f449a41a252449fab2642530f65ba7fe
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Landing Page & Envelope Dimensions
A common question is, "I understand what I'm supposed to upload, but what size should my files be?" We're going to break it down for you right now! Landing Page Asset Dimensions Landing Page…
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Adding a Link to the Footer of Your Landing Page
Not only can you add gorgeous custom branding to your landing page, but you're also able to add a footer link and showcase an external page. This is great for teams wanting to highlight their…
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5 Tips for Tidying Up Your Contacts
Bouncing from campaign to campaign, contacts can pile up quickly! Especially if you find yourself working with large campaigns, it can be tricky to figure out how to stay organized.…
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Account Lock Policy for Overdue Invoices
Effective 4/6/23, EverTrue will begin locking accounts with overdue invoices. What does that mean for you? If you're a ThankView user with an invoice over 90 days past due,…