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How to assign Recorders and Instructions using Tasks
Contents Overview Creating Tasks Editing and Deleting Tasks Recording Your Assignments Requesting Re-Records Tracking Progress Weekly Progress Reports The Recipients Page The Recordings Tab Overview…
11 days ago
26
Creating a Campaign
What is video sequencing?
Contents Overview Intro Theme Recordings Outro Add-Ons Add-On Video Overlays Overview Video sequencing is a four-part process that links various components together to create your ThankView video.…
1 mth ago
1,023
Videos and the Video Library
What are email formats?
Contents Overview Formats Overview The Message page is where you'll configure your email settings and it is the first point of contact your recipient has with their ThankView.…
1 mth ago
227
Creating a Campaign
What is a tracking pixel?
Contents Overview Resources Overview A tracking pixel is a graphic with dimensions of 1x1 pixels, which is small enough that visitors to the page shouldn't notice it.…
1 mth ago
571
Creating a Campaign
Fundriver and Fundriver Impact
What is Fundriver Impact? A product of Fundriver : Fundriver Impact is an endowment management software that will let you pull relevant donor data in order to create PDFs for reporting.…
2 mths ago
16
Integrations and Partnerships
RNL Engage and ScaleFunder Integrations
Contents Overview RNL Engage ScaleFunder Setting Up the Integrations Overview The RNL Integration includes RNL Engage and ScaleFunder, and is available for customers within all package tiers.…
3 mths ago
195
1
Integrations and Partnerships
Audience Personas Survey Feedback Responses (we hear you!)
Hey!
Perhaps between the months of February and March, you were asked to take a survey. This survey inquired about the audiences your organization sends Thankviews to and the campaign type that is…
Madi Leang
ThankView
User Experience Researcher
madi_leang.1
3 mths ago
12
Research Hall
The different types of campaigns
Overview It's helpful to categorize each campaign as accurately as you can so that you can compare the performance of different types of campaigns on your Metrics page.…
4 mths ago
646
Creating a Campaign
How to edit and delete custom envelopes and landing pages
Contents Overview Working with Landing Pages Working with Envelopes Overview Your landing page and envelope are where your ThankView video is going to live,…
4 mths ago
114
Customizations
How to create custom envelopes
Contents Overview Accessing the Envelope Builder Additional Locations Creating an Envelope Examples of Great Envelope Designs An On-Brand Envelope Stamp Recommendations Envelope and Landing Page…
4 mths ago
1,997
Customizations
Hello from ThankView's product Team
Hi all! First off, thank you for choosing Thankview for your engagement needs. I hope the platform is helping you reach your organization's goals. If not, we definitely need to talk!…
Madi Leang
ThankView
User Experience Researcher
madi_leang.1
4 mths ago
12
Research Hall
How to send and resend a campaign
Contents Overview Sending a Campaign Send Statuses Resending a Campaign Overview The Send page is where you send and resend your ThankViews to your recipients.…
5 mths ago
435
Creating a Campaign
The Solas Group Acquisition
Contents Overview I'm an EverTrue customer. What changes? What services does The Solas Group offer? Why did you acquire The Solas Group? What are the stats?…
5 mths ago
12
Integrations and Partnerships
How to create custom landing pages
Contents Overview Accessing the Landing Page Builder Additional Locations Creating a Landing Page Examples of Great Landing Page Designs Location, Location, Location!…
5 mths ago
1,250
1
Customizations
Managing Users
Contents Overview Permission Levels Managing Users Overview When managing users in your ThankView portal, you may set various permission levels that determine how much access that user has to create…
5 mths ago
553
Tips and Tricks
How to send from a custom email address
Contents Overview Sender Signature Requirements Why should I choose Sender Signature over DNS? DNS Requirements Why should I choose DNS over Sender Signature?…
5 mths ago
837
Customizations
How to create a campaign
Contents Overview Create a New Campaign Add Recipients Upload Recipients All at Once Add from Lists Add Manually Add from Contacts Message Page Landing Page Appearance Choose an Envelope Envelope…
6 mths ago
84
Free Trial
How should I use my free trial
Contents Overview Campaign Ideas Donor Thank You Happy Birthday Event Invitation Anniversary of Last Gift Overview During your free trial, we recommend creating and sending at least one campaign in…
6 mths ago
4
Free Trial
What are the different types of campaigns
Contents Overview Thank Yous Description Use Cases Appeals & Solicitations Description Use Cases Video Request Description Use Cases Event-Related Description Use Cases Updates Description Use Cases…
6 mths ago
27
Free Trial
What is included in my free trial
Contents Overview Features Resources Overview We’re helping you foster closer relationships with your donors by keeping it simple, efficient, and free for 14 days.…
6 mths ago
16
Free Trial
How to create a Video Request campaign
Contents Overview Create a Campaign Recorders Upload Recorders All at Once Add from Lists Add Manually Add From Contacts Setup Request Instructions Schedule Sends Replies Recorder Perspective Your…
6 mths ago
343
Creating a Campaign
How to create a Thank You campaign
Contents Overview Create A New Campaign Add Recipients Upload Recipients All at Once Add from Lists Add Manually Add From Contacts Setup Page Landing Page Appearance Choose an Envelope Envelope…
6 mths ago
361
Creating a Campaign
How to create a Birthday or Anniversary campaign
Contents Overview Create New Campaign Add Recipients Upload Recipients All at Once Add from Lists Add Manually Add From Contacts Setup Page Landing Page Appearance Choose an Envelope Envelope…
6 mths ago
143
Creating a Campaign
How to delete custom merge fields
Custom merge fields are an awesome way to personalize your ThankViews; but eventually, you may find yourself wanting to keep track of different types of data than you did for previous campaigns.…
6 mths ago
10
General Settings
Accessibility
Contents Overview Avoid content that flashes. Make sure your text is readable. Add captions to your videos. Overview Accessibility is no longer an option, it's a necessity.…
6 mths ago
126
Tips and Tricks
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