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  • How to assign Recorders and Instructions using Tasks

    Contents Overview Creating Tasks Editing and Deleting Tasks Recording Your Assignments Requesting Re-Records Tracking Progress Weekly Progress Reports The Recipients Page The Recordings Tab Overview…
    • 11 days ago
    • 26
    • Creating a Campaign
  • What is video sequencing?

    Contents Overview Intro Theme Recordings Outro Add-Ons Add-On Video Overlays Overview Video sequencing is a four-part process that links various components together to create your ThankView video.…
    • 1 mth ago
    • 1,023
    • Videos and the Video Library
  • What are email formats?

    Contents Overview Formats Overview The Message page is where you'll configure your email settings and it is the first point of contact your recipient has with their ThankView.…
    • 1 mth ago
    • 227
    • Creating a Campaign
  • What is a tracking pixel?

    Contents Overview Resources Overview A tracking pixel is a graphic with dimensions of 1x1 pixels, which is small enough that visitors to the page shouldn't notice it.…
    • 1 mth ago
    • 571
    • Creating a Campaign
  • Fundriver and Fundriver Impact

    What is Fundriver Impact? A product of Fundriver : Fundriver Impact is an endowment management software that will let you pull relevant donor data in order to create PDFs for reporting.…
    • 2 mths ago
    • 16
    • Integrations and Partnerships
  • RNL Engage and ScaleFunder Integrations

    Contents Overview RNL Engage ScaleFunder Setting Up the Integrations Overview The RNL Integration includes RNL Engage and ScaleFunder, and is available for customers within all package tiers.…
    • 3 mths ago
    • 195
    • 1
    • Integrations and Partnerships
  • Audience Personas Survey Feedback Responses (we hear you!)

    Hey!👋 Perhaps between the months of February and March, you were asked to take a survey. This survey inquired about the audiences your organization sends Thankviews to and the campaign type that is…
    • Madi LeangThankView
    • User Experience Researcher
    • madi_leang.1
    • 3 mths ago
    • 12
    • Research Hall
  • The different types of campaigns

    Overview It's helpful to categorize each campaign as accurately as you can so that you can compare the performance of different types of campaigns on your Metrics page.…
    • 4 mths ago
    • 646
    • Creating a Campaign
  • How to edit and delete custom envelopes and landing pages

    Contents Overview Working with Landing Pages Working with Envelopes Overview Your landing page and envelope are where your ThankView video is going to live,…
    • 4 mths ago
    • 114
    • Customizations
  • How to create custom envelopes

    Contents Overview Accessing the Envelope Builder Additional Locations Creating an Envelope Examples of Great Envelope Designs An On-Brand Envelope Stamp Recommendations Envelope and Landing Page…
    • 4 mths ago
    • 1,997
    • Customizations
  • Hello from ThankView's product Team

    Hi all! First off, thank you for choosing Thankview for your engagement needs. I hope the platform is helping you reach your organization's goals. If not, we definitely need to talk!…
    • Madi LeangThankView
    • User Experience Researcher
    • madi_leang.1
    • 4 mths ago
    • 12
    • Research Hall
  • How to send and resend a campaign

    Contents Overview Sending a Campaign Send Statuses Resending a Campaign Overview The Send page is where you send and resend your ThankViews to your recipients.…
    • 5 mths ago
    • 435
    • Creating a Campaign
  • The Solas Group Acquisition

    Contents Overview I'm an EverTrue customer. What changes? What services does The Solas Group offer? Why did you acquire The Solas Group? What are the stats?…
    • 5 mths ago
    • 12
    • Integrations and Partnerships
  • How to create custom landing pages

    Contents Overview Accessing the Landing Page Builder Additional Locations Creating a Landing Page Examples of Great Landing Page Designs Location, Location, Location!…
    • 5 mths ago
    • 1,250
    • 1
    • Customizations
  • Managing Users

    Contents Overview Permission Levels Managing Users Overview When managing users in your ThankView portal, you may set various permission levels that determine how much access that user has to create…
    • 5 mths ago
    • 553
    • Tips and Tricks
  • How to send from a custom email address

    Contents Overview Sender Signature Requirements Why should I choose Sender Signature over DNS? DNS Requirements Why should I choose DNS over Sender Signature?…
    • 5 mths ago
    • 837
    • Customizations
  • How to create a campaign

    Contents Overview Create a New Campaign Add Recipients Upload Recipients All at Once Add from Lists Add Manually Add from Contacts Message Page Landing Page Appearance Choose an Envelope Envelope…
    • 6 mths ago
    • 84
    • Free Trial
  • How should I use my free trial

    Contents Overview Campaign Ideas Donor Thank You Happy Birthday Event Invitation Anniversary of Last Gift Overview During your free trial, we recommend creating and sending at least one campaign in…
    • 6 mths ago
    • 4
    • Free Trial
  • What are the different types of campaigns

    Contents Overview Thank Yous Description Use Cases Appeals & Solicitations Description Use Cases Video Request Description Use Cases Event-Related Description Use Cases Updates Description Use Cases…
    • 6 mths ago
    • 27
    • Free Trial
  • What is included in my free trial

    Contents Overview Features Resources Overview We’re helping you foster closer relationships with your donors by keeping it simple, efficient, and free for 14 days.…
    • 6 mths ago
    • 16
    • Free Trial
  • How to create a Video Request campaign

    Contents Overview Create a Campaign Recorders Upload Recorders All at Once Add from Lists Add Manually Add From Contacts Setup Request Instructions Schedule Sends Replies Recorder Perspective Your…
    • 6 mths ago
    • 343
    • Creating a Campaign
  • How to create a Thank You campaign

    Contents Overview Create A New Campaign Add Recipients Upload Recipients All at Once Add from Lists Add Manually Add From Contacts Setup Page Landing Page Appearance Choose an Envelope Envelope…
    • 6 mths ago
    • 361
    • Creating a Campaign
  • How to create a Birthday or Anniversary campaign

    Contents Overview Create New Campaign Add Recipients Upload Recipients All at Once Add from Lists Add Manually Add From Contacts Setup Page Landing Page Appearance Choose an Envelope Envelope…
    • 6 mths ago
    • 143
    • Creating a Campaign
  • How to delete custom merge fields

    Custom merge fields are an awesome way to personalize your ThankViews; but eventually, you may find yourself wanting to keep track of different types of data than you did for previous campaigns.…
    • 6 mths ago
    • 10
    • General Settings
  • Accessibility

    Contents Overview Avoid content that flashes. Make sure your text is readable. Add captions to your videos. Overview Accessibility is no longer an option, it's a necessity.…
    • 6 mths ago
    • 126
    • Tips and Tricks
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