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Terms and Conditions
This Client Agreement (the “Agreement” or “Terms”) is entered into by and between ThankView, LLC (referred to interchangeably as “ThankView”, or the “Company”) and that client (the “Client”)…
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Privacy Policy
The following privacy policy (the “Privacy Policy”) outlines the types of personal information that ThankView, LLC (“we,” “our,” or “us”) collects when operating services through our website https:…
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Service-Level Agreement Policy
Our servers have had 99.9% uptime since launch. We do updates to our application weekly, but our updates are immediate and do not require downtime. In the event an update or server maintenance…
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Data Storage FAQs
How long is my data saved? How is my data protected? Is ThankView cloud-based? How long is my data saved? Your data and contacts do not expire for the duration of your subscription.…
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Accessibility Statement
ThankView’s mission is to build lasting relationships, especially through video, on behalf of those who make the world a better place. Our goal is to empower our partners with the tools and…
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Text Message (SMS) Policy
This policy applies to any text messages (SMS) you plan to send to your recipients. We will work with you so that your messages are sent with the consent of the recipient,…
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IP Addresses
IP Addresses If tests are not going through, or your ThankViews are going to spam even after setting these up, you will need to allow our IP addresses: @thankview.com @emails-txn1.thankview.…
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Setting Up Microsoft Single Sign-On (SSO)
If you’ve ever logged into an account by skipping username/password entry and clicking a button that says ‘Log in with [Website]’ - congrats, you know what Single Sign-On (SSO) is!…
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Internet Explorer 11 - End of Support
Microsoft will be ending support for certain operating systems starting June 15, 2022. Microsoft has or will be dropping Internet Explorer 11 support for several apps including Microsoft Teams…
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Account Lock Policy for Overdue Invoices
Effective 4/6/23, EverTrue will begin locking accounts with overdue invoices. What does that mean for you? If you're a ThankView user with an invoice over 90 days past due,…
Read our terms, privacy policy, SLA, and other documents that will give you peace of mind.