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Choosing an Outro Theme
The Outro, which is optional, is the image or logo displayed at the conclusion of your video. To enable, toggle on Enable Outro, and either create a new Outro or select from one of your Outro…
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Utilizing Your Call-to-Action (CTA) Button
Including a call-to-action element is an excellent way to drive your recipients to complete some sort of task or action after watching your video. You can insert a link and create a call-to-action…
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Setting Up 2-Step Verification
2-Step Verification is an account setting that adds an extra layer of security to your account and the sensitive contact information you upload to ThankView.…
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Adding a Link to the Footer of Your Landing Page
Not only can you add gorgeous custom branding to your landing page, but you're also able to add a footer link and showcase an external page. This is great for teams wanting to highlight their…
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ThankView Academy FAQs
How do I login? You may access ThankView Academy directly from the dropdown menu in the top right-hand corner or your ThankView portal. You may also enter https://academy.thankview.…
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How to Add and Edit Closed Captions
https://www.loom.com/embed/709126d47bf0447e952cf94aa7d00fd6 Caption Article: https://help.thankview.com/t/y4htrcg/all-about-closed-captions
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Configuring Notifications
You can receive in-app or email notifications. These notifications will alert you when: a campaign just went live you've had a successful campaign your metrics are ready to download you have videos…
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Community Funded Integration
Community Funded is a crowdfunding platform that equips you to take your fundraising to the next level by growing your donor network and connecting them to your greatest needs.…
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How to Design a New Envelope
https://www.loom.com/embed/5baa280e001d4ac2a48671bebc242371 Image Color Picker: https://imagecolorpicker.com/en Color Contrast Checker: https://accessibleweb.com/color-contrast-checker/
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Landing Page & Envelope Dimensions
A common question is, "I understand what I'm supposed to upload, but what size should my files be?" We're going to break it down for you right now! Landing Page Asset Dimensions Landing Page…
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Configuring Default Campaign Settings
Setting campaign defaults is an efficient way to ensure the same selections for various elements when creating campaigns. Defaults you may set include: Campaign Font Envelope Landing Page Video Intro…
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Beginner's Guide: 1:1 Mobile Video
ThankView 1:1 Mobile Video is a game-changing feature that allows you to record videos on the go without having to build entire campaigns! This flow allows you to quickly copy and paste a thumbnail…
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Creating Video Library Folders
Folders are a way to organize your videos in the Video Library - let's explore how to use them! ThankView Folders On the left-hand side of your Video Library, we've provided a few folders for you:…
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Webinar: Envelope & Landing Page Design
https://www.loom.com/embed/2ed01fbdbc0345c1b1360b8b1fd9173b
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How to Manage Users in Your Portal
https://www.loom.com/embed/8a0264f2e141440885a62594f865c668
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Setting Your Campaign Language
In addition to English, there are 9 other languages available. This will not affect the language displayed during the setup process, but it will change the following:…
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Switching Between Portals
ThankView considers a client a multi-portal organization when there are three portals under one account. A multi-portal organization has an additional permission level called Super Admin which allows…
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Web-Safe Campaign Fonts
Web-safe fonts are fonts that can adapt to any browser on any device. We have Basic Fonts that will always be displayed properly on a web page, even if these fonts aren't installed on your users' or…
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Using ThankView on a Mobile Device
While ThankView currently does not have an official app for mobile phones, the platform was still created to offer a great mobile experience through your phone's web browser.…
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Getting Started with Tasks in ThankView
https://www.loom.com/share/a247c9c4f9c94e53934fcc1d680590c8
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3 Tips for Organizing Your Video Library
The Video Library holds all of the videos you've ever recorded in, uploaded to, or received into the ThankView platform. Whether you're a small shop or a large organization,…
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Using Advanced Metrics Filters
On the Metrics page, you're able to apply various filters to your data in order to export the specific data you need. You may apply a calendar filter, a campaign filter, or the advanced filter.…
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Internet Explorer 11 - End of Support
Microsoft will be ending support for certain operating systems starting June 15, 2022. Microsoft has or will be dropping Internet Explorer 11 support for several apps including Microsoft Teams…
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Campaigns Part I: The Campaign Types
https://www.loom.com/embed/ca538adfcc2849b990814621fd5270fd
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Video Requests Part I: Building A Video Request Campaign
https://www.loom.com/embed/febed333860146c5bd57c8ae12ee18c1