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Navigating the New Anti-Spam Standards for 2024
We recently did a webinar about these new requirements, you can check out a recording of the session and download the slide deck. Effective February 2024,…
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Account Lock Policy for Overdue Invoices
Effective 4/6/23, EverTrue will begin locking accounts with overdue invoices. What does that mean for you? If you're a ThankView user with an invoice over 90 days past due,…
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How to Resend Campaigns
https://www.loom.com/embed/e00fa13bd0f4422685151f16d6cb7953
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Writing Strong Subject Lines and Email Messages
The subject line and email message will often determine whether or not your recipient opens your ThankView or not. Let's explore ways to nail the copy inside of your campaign! Also,…
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Text Message (SMS) Policy
This policy applies to any text messages (SMS) you plan to send to your recipients. We will work with you so that your messages are sent with the consent of the recipient,…
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Daily Send Limits
If you have unlimited contacts, there is a cap of 10,000 ThankView sends per day. ThankView allows your outreach to be personal and meaningful. In order to maintain our goal of purposeful outreach…
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Understanding Account Health
Your Account Health is a metric that is the compilation of your bounce, spam, and SMS text message opt-out rates. Rates Explained Bounce Rates Your bounce rate is the percentage of recipients in your…
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Sending from a Custom Email Address (Configuring DNS)
ATTN: ThankView will be sunsetting the Sender Signature option following the release of new anti-spam requirements, DNS will be your only option. So, you want to send from a custom email address?…
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IP Addresses
IP Addresses If tests are not going through, or your ThankViews are going to spam even after setting these up, you will need to allow our IP addresses: @thankview.com @emails-txn1.thankview.…