Creating Video Library Folders

Folders are a way to organize your videos in the Video Library - let's explore how to use them!

ThankView Folders

On the left-hand side of your Video Library, we've provided a few folders for you:

  • Favorites: stores your frequently used or special videos. Simply click the Star icon of any video, and it will be stored here.
  • Replies: holds all video replies you receive.
  • Archive: allows you to move videos from your main page without permanently deleting them.

Create Your Own Folder

Click Create a Folder on the left-hand side of your Video Library and name it.

Once your folder is created, you can add any video to it:

  1. Click the Edit icon at the bottom of the video you'd like to move to a folder.
  2. Select your folder from the drop-down menu.
  3. Click Save Details.

Video Library Settings

  1. Log into your ThankView portal, then click Settings > My Portal.  
  2. Scroll down to the Video Library Settings section. 
  3. Select Show only videos not in a folder to hide those videos from the All tab in the Video Library
  4. Click Update to save.

If you have additional questions, please reach out to your Customer Success Representative or support@thankview.com.

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