Creating Video Library Folders
Folders are a way to organize your videos in the Video Library - let's explore how to use them!
ThankView Folders
On the left-hand side of your Video Library, we've provided a few folders for you:
- Favorites: stores your frequently used or special videos. Simply click the Star icon of any video, and it will be stored here.
- Replies: holds all video replies you receive.
- Archive: allows you to move videos from your main page without permanently deleting them.
Create Your Own Folder
Click Create a Folder on the left-hand side of your Video Library and name it.
Once your folder is created, you can add any video to it:
- Click the Edit icon at the bottom of the video you'd like to move to a folder.
- Select your folder from the drop-down menu.
- Click Save Details.
Video Library Settings
- Log into your ThankView portal, then click Settings > My Portal.
- Scroll down to the Video Library Settings section.
- Select Show only videos not in a folder to hide those videos from the All tab in the Video Library.
- Click Update to save.
If you have additional questions, please reach out to your Customer Success Representative or support@thankview.com.
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