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Hello from ThankView's product Team

Hi all! First off, thank you for choosing Thankview for your engagement needs. I hope the platform is helping you reach your organization's goals. If not, we definitely need to talk!

I wanted to take a moment to introduce myself and what I'd like to use this space for.

My name is Madi, and I'm the User Experience Researcher for the ThankView product. You can guess from my title that well, I like to talk to people who use our platform. If you've submitted feedback usually through a CSM or a form, there's a chance that I've seen it and/or may have done some research on it. Maybe I've even reached out to you directly to gain more insight or invited to participate in a user interview.

What I'd like to use this space for:

  • A place where you can connect with someone on the product team. 
  • Show you ways we are implementing your feedback and providing suggestions.
  • Invites to participate in surveys, studies, user interviews, and more. (There might even be something in it for you.)
  • Open office hours? 

What this space is not:
For providing feature suggestions. There's already a forum section for that.

Additionally, you never have to wait for me to reach out to provide feedback. You can post them here, submit it to your CSM, or even, book a time with me to chat

I look forward to engaging with you all more often. 

Best,
Madi

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  • 4 mths agoLast active
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