With our basic video editing capabilities, you can make minor adjustments to make your video the perfect fit for your campaign. You can edit videos either directly within your campaign or in the Video Library. Our editing tools allow you to:

• Change / delete video
• Change video thumbnail
• Add closed captions
• Trim video
• Rotate video
• Crop video horizontally

Changing the Thumbnail

1. Click the Thumbnail icon at the bottom of the video.
2. Select the video frame you'd like as your thumbnail.
   1. Thumbnail Tab: Click the purple arrows to scroll through the options.
   2. Film Tab: Use the slider below to select the video frame you'd like. You can use your keyboard arrows to get really precise.
   3. Upload Button: Click the Upload button at the bottom-right of the thumbnail pop-up to upload any image you would like to be used as a video thumbnail.
      1. This option provides you with an added layer of customization over what displays as your video's thumbnail. We recommend using it to tie additional branding into your message!
   4.  
3. Click Apply.
4. The selected thumbnail will appear as the video's image in your Video Library, and as a preview of your campaign video and within your final email message (if the thumbnail format option is chosen when setting up your email campaign).

Adding Captions

Click the Captions icon at the bottom of the video to begin.

Upload Captions

1. Click Select File to upload a .vtt or.srt caption file.
2. Allow time for processing.

FREE Automated Captioning

1. Click Get Captions, then FREE Automated Captioning. 
2. A bar that says "Captioning in Progress" will appear above your video.
3. Allow time for processing.

Paid Human Captioning

Captioning costs $1.25 for the first minute of video and then prorated by seconds after that (but the same captioned video can be sent to as many recipients as you’d like)!

1. Click Get Captions, then Paid Human Captioning. 
2. Click Add $50 to Balance and add your credit card information.
3. You will be notified once the closed captioning is complete.

Learn more about closed captioning.

Trimming the Video

1. Click the Trim icon at the bottom of the video.
2. Use the sliders to trim your video to the desired length (at least 1 second long).
3. Click Apply.

Rotating the Video

1. Click the Rotate icon at the bottom of the video as many times as needed to reach your desired orientation.

Cropping the Video

1. Click the Crop icon at the bottom of the video.
2. If your video was not already cropped, this action will crop the video to a 4:3 aspect ratio.

Advanced Editing with Animoto

We offer discounted, one-year memberships with Animoto, a video editing software that can take your ThankView videos to the next level! Click here to read more.

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If you have additional questions, please reach out to your Customer Success Representative or support@thankview.com.